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Guide

How to install and use Poltrax Tracker

Got a code for a race? Poltrax Tracker turns your phone into a GPS tracker — your family will see you live on the map. The app is free; you get the code from the organizer. Everything step by step below.

Where to download

How to install

iOS (iPhone)

  1. 1

    Open the App Store (or scan the QR code above with your camera).

  2. 2

    Search for “Poltrax Tracker” and select the app.

  3. 3

    Tap Get and confirm.

  4. 4

    After installation, tap Open.

The “Poltrax Tracker” page in the App Store
The “Poltrax Tracker” page in the App Store

Android

  1. 1

    Open Google Play (or scan the QR code above).

  2. 2

    Search for “Poltrax Tracker” and select the app.

  3. 3

    Tap Install.

  4. 4

    After installation, tap Open.

2Screen
The “Poltrax Tracker” page in Google Play

How to use it during the race

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Step 1 — Allow location

On first launch, choose “Allow always” — without it background tracking won’t work. Android will also ask you to disable battery optimization — confirm (crucial on Huawei / Xiaomi / OPPO). If you see the banner “Background tracking may not work” → tap “Fix settings”.

The “Allow location” screen
The “Allow location” screen
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Step 2 — Connect to the race (choose one way)

  • Link (SMS / email): tap the organizer’s link — the app opens and fills in the code by itself.
  • QR code: in the Start tab tap “Scan QR code” and scan the code (e.g. from your race number).
  • Manually: in the Start tab, in the “Participant code” field enter the code (this is NOT your race number) and tap “Connect to event”.
The “Start” tab — “Participant code” field and “Scan QR code”
The “Start” tab — “Participant code” field and “Scan QR code”
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Step 3 — Start tracking

Go to the Tracking tab and tap “Start tracking”. The status changes to “Tracking active”. Put your phone away — your position is streaming live. You can also “Share the tracking link” with your family.

The “Tracking” tab — active state
The “Tracking” tab — active state
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Step 4 — End the session

When you’re done, tap “End session” and confirm. Unsent positions are kept and delivered once the network is back.

The “End session” button
The “End session” button

FAQ

Where do I get a code?

From an organizer using Poltrax (SMS, email or a QR code on your race number).

Is the app paid?

No, it is free and does not require a Poltrax account.

Does it drain the battery?

GPS tracking always uses battery, but the app picks an economical mode and warns you at a low level. At around 20% it turns tracking off on its own to leave battery for an emergency call. For long races, take a power bank. For safety we recommend: 1. Charge your phone to 100% before the start. 2. Use it as little as possible during the race — enjoy the views, not the screen :)

I have no signal on the route — will it work?

Yes. Positions are buffered on the phone and sent once the internet is back.

Android puts the app to sleep and tracking stops.

Disable battery optimization for Poltrax Tracker (the app prompts: “Fix settings”). Mostly affects Huawei / Xiaomi / OPPO.

Why location “Always”?

So that tracking works when the phone is in a pocket and the screen is off.

What about my data?

Tracking works only during the race; after the event the app disconnects. In Settings → “Delete my data” you clear the data from your phone.

“Code expired” or “Invalid code”?

Ask the organizer for a current code.